This Privacy Policy explains how Island Picks (“we”, “us”) collects, uses and protects your personal information when you visit our website or place an order with us.

Information we collect

  • Your name, phone number, email address and delivery address when you place an order or contact us
  • Order details such as the products you buy and your order history
  • Technical information such as your IP address, browser type and pages visited, collected through cookies

How we use your information

  • To process, confirm and deliver your orders
  • To contact you about your order by phone, WhatsApp, SMS or email
  • To provide customer support and handle returns
  • To improve our website, products and services
  • To send offers and updates, only if you have agreed to receive them

Sharing your information

We share your details only with trusted partners who help us run our business — such as delivery companies that need your name, phone number and address to deliver your order. We never sell your personal information.

Cookies

Our website uses cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can disable cookies in your browser, but some features may not work correctly.

Data security and retention

We take reasonable measures to protect your information and keep it only for as long as needed to fulfil orders, meet legal requirements and resolve disputes.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. To make a request, call or WhatsApp 071 777 6010 or email info@islandpicks.com.

Contact us

Island Picks, No 444/3, Nedungahahena, Weliweriya, Sri Lanka. Phone / WhatsApp: 071 777 6010. Email: info@islandpicks.com.

Last updated: 29 September 2026